If your client receives this message when trying to view their proposal / estimate / project you need to re-activate their client.

• Find their client profile in your Clients list page, you can use the Inactive clients filter, and then start typing their name in the search field to find them

• When you locate the client, open up their client window

• From the Settings tab change their status to “Active”, or from the actions dropdown menu (the three dots ( … ) button), choose:

  • Change status

  • Then choose Active

• Then you can resend the quote and the client should be able to see it by following the new link